General information

Are the exhausted products renewed?

It all depends on the availability of the product. At any time you can write to commandes@womance.ca to ask if a product will be back in stock. You can also enter your email address at the designated place under the desired product to be notified when it is available again,

What should I do if I receive an item that does not match my order?

If you received an item that you did not order, write us at commandes@womance.ca

Is it possible to receive information regularly and directly to my email address on the latest news?

Yes. All you need to do is access the newsletter and you will receive information on news, lookbook and events.

Can I unsubscribe to Womance's newsletter?

In the Newsletter section, you can unsubscribe very easily. Enter your details and click send.

Buy at Womance, how do we do it?

It's pretty simple. Just follow the steps that follow.

  1. Look at the products that interest you. By clicking on the photo, you can enlarge it to better see the product (composition, available sizes, reference and price).
  2. Select the item you want, in the right color and size, and add it to the cart. You can then continue to buy or place your order.
  3. If you wish, you can confirm your order.
  4. Choose a delivery method. The price of the delivery will be displayed at this time.
  5. Choose a payment method.
  6. Confirm your order.
  7. You will receive a confirmation email.

Are there different conditions when items are on sale?

Yes. All items on sale and / or purchased with a promotional code are final sales. There is no return possible. No refund, return or exchange on products purchased at sales such as Black Friday / Cyber ​​Monday / Boxing Day. All promotions offered on the online store can not be combined with other promotions.

Can I get a price adjustment if an item I bought becomes discounted afterwards?

Unfortunately, we do not offer any price adjustments on all products.

I bought items the day before or a few days before a day of promotions. Is it possible to have the same discount?

Unfortunately promotions can not apply on previous purchases.

How do I know if I'm buying good size?

A chart of sizes is available under each product. Just measure the different parts of your body where the measurements are calculated to arrive at the right result. In addition, we have a online customer service which is available at the bottom right under the little bubble. An attendant is on-line to answer ALL your questions and guide you through your shopping. If we are not online when you have a question, you can write us on this chat and we will answer you as soon as possible. Do not hesitate to write to us for any suggestions.

Is there a place where you can go to try the clothes?

It is now possible for you to come and shop directly at our head office in Quebec located at 1269 rue Paul-Émile Giroux, Local 205, Quebec City, QC G1C 0K9 (in the industrial sector in Beauport). The shop is open FRIDAY, SATURDAY AND SUNDAYS de 10h00 to 17h00 (The availability of openings may be changed depending on demand). New items, clothing, jewelery and accessories that have never been sold on the web are at your disposal. You will also be able to shop for clothes that are available online. Do not hesitate to write to us for any questions! #WOMANCE #BeWomance