It all depends on the availability of the product. At any time you can write to firstname.lastname@example.org to ask if a product will be back in stock. You can also enter your email address at the designated place under the desired product to be notified when it is available again,
If you received an item that you did not order, write us at email@example.com
Yes. All you need to do is access the newsletter and you will receive information on news, lookbook and events.
In the Newsletter section, you can unsubscribe very easily. Enter your details and click send.
It's pretty simple. Just follow the steps that follow.
Yes. All items on sale and / or purchased with a promotional code are final sales. There is no return possible. No refund, return or exchange on products purchased at sales such as Black Friday / Cyber Monday / Boxing Day. All promotions offered on the online store can not be combined with other promotions.
Unfortunately, we do not offer any price adjustments on all products.
Unfortunately promotions can not apply on previous purchases.
A chart of sizes is available under each product. Just measure the different parts of your body where the measurements are calculated to arrive at the right result. In addition, we have a online customer service which is available at the bottom right under the little bubble. During business hours, an attendant is on-line to answer ALL your questions and guide you through your shopping. Our opening hours are from Monday to Friday from 11h30 to 13h30 and from 17h30 to 19h30 and the Sunday: 17h00 to 19h30. If we are not online when you have a question, you can write to us on this chat, an email will be sent directly to us and we will answer you as soon as possible to your email. We are currently in the test phase so it may be that the opening hours change in the next few days. Do not hesitate to write to us to mention the opening hours that you prefer!
It is now possible for you to come and shop directly at our head office in Quebec located at 1269 rue Paul-Émile Giroux, Local 205, Quebec City, QC G1C 0K9 (in the industrial sector in Beauport). The shop is open ONLY ON FRIDAY de 10h00 to 17h00 (The availability of openings may be changed depending on demand). New items, clothing, jewelery and accessories that have never been sold on the web are at your disposal. You will also be able to shop for clothes that are available online. Do not hesitate to write to us for any questions! #WOMANCE #BeWomance