Returns and exchanges

To make a return now,
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When I receive my order and it does not make me, can I return it?

Yes. You have a period of 14 days after receipt of your order to return it.

If the size does not suit me, it is possible to exchange it for another size or another model?

Yes. You benefit from a delay of 14 days after the reception of your order to exchange it.

All returns and exchanges from Canada are at the expense of 5 $.

How do I return my order?

You must make your return / exchange from the button '' RETURNS / EXCHANGES '' available at the bottom of the home page. At the time of completing your return / exchange request, please allow 3-4 business days to receive your return / exchange approval. For example, an item may be refused for return / exchange if it is not eligible (see below for items not eligible for a return or exchange). Following approval, you will receive your return label. You benefit from 10 days following the receipt of your label to carry your return / exchange request to the post office. If the period of 10 days is exceeded, your return / exchange request will be refused and sent directly to your home.

CONDITIONS (exchange or return): The item must be in the same condition as the sale, in its original condition, unworn and unwashed. You must provide a document stating your first name, your name and your order number within your return. If the return respects the aspects enumerated above, Womance promises to refund the amount of the order as well as the taxes related to the order in the form of credit in shop only. The shipping costs of your initial order are at the customer's expense. It is not possible to exchange or request a credit on a previously exchanged item. If the item does not meet the criteria mentioned above (item broken, having been worn, washed or stained), it will be refunded to you, in the form of a credit in the shop, at 50% of its value.

EXCEPTIONS: For hygiene reasons, accessories, body products, underwear, '' bodysuits '' and cosmetics are not eligible for returns. All items purchased on sale are final sales. There is no return or exchange possible. No refund, return or exchange on products purchased at sales such as Black Friday / Cyber ​​Monday / Boxing Day. All promotions offered on the online store can not be combined with other promotions. All items that are no longer available on the shop at the time of return can not be returned or exchanged.