Yes. You benefit from a delay of 15 days after receiving your order to return it. A fee of $ 8 (plus taxes) will apply to all returns shipped to the warehouse and will be deducted from the refund. Returns made directly in store are free. (1269 rue Paul-Émile Giroux, Local # 205, Québec (QC) G1C 0K9. You can write to firstname.lastname@example.org to make an appointment to drop by to make your return.
It is possible to make an exchange directly in store at the boutique located in Quebec, at 1269 rue Paul-Émile Giroux, local # 205, Quebec (QC) G1C 0K9. Just write to us at email@example.com to tell us when you want to drop by if you can't get around under the regular shop hours at the office. Unfortunately, it is not possible to trade online. You can however place another order with the size or item of your choice.
CONDITIONS (exchange or return): The article must be in the same condition as on sale, either in its original condition, unworn and unwashed. You must provide a document on which is written your first name, your last name and your order number inside your return. The shipping costs of your initial order are at the customer's expense. If the item does not meet the criteria mentioned above (broken item, having been worn, washed or stained), it will be refunded to you at 50% of its value.
EXCEPTIONS: For hygiene reasons, accessories, body products, candles / essential oils, underwear, '' bodysuits '' and cosmetics are not eligible for returns. All items purchased on sale are final sales. There is no return or exchange possible. No refund, return or exchange on products purchased at sales such as Black Friday / Cyber Monday / Boxing Day. All promotions offered on the online store can not be combined with other promotions. All items that are no longer available on the shop at the time of return can not be returned or exchanged.